FAQ
Find the answers to the most frequently asked questions and follow links for more details
For COVID-19 info, please CLICK HERE
Hours of Operation
Weekdays 9:00 AM to 4:00 PM
Weekends/Holidays 8:30 AM to 4:00 PM
Contact Us
Street Address:
Exit 216 Interstate 70
Georgetown, CO 80444
Mailing Address:
PO Box 899
Georgetown, CO 8044
Phone: (
303) 571-5580
(800) 736-3SKI
FAX:
(303) 569-2053
General E-mail: loveland@skiloveland.com
Customer Feedback Form – CLICK HERE
Parking, Shuttles
All parking at Loveland is free. Shuttles between the Basin and Valley areas are free and are run every 5-10 minutes. The Valley shuttle stop is located in front of the Valley Sport Shop. The Basin shuttle stop is located at the bottom of the parking lot main stairs.
Transportation
Although public transportation to Colorado’s Ski Resorts is limited, The Snowstang offers an affordable and easy way to enjoy a great day on the slopes without having to drive. Discount Loveland tickets are available to passengers as well. For schedules and rates, please visit the Snowstang webpage. Snowstang is not available for the 2020/21 season due to COVID.
Mountain Driving
Colorado law requires you to buckle up and that all windows be completely snow/ice free so that full vision is possible. More distance between you and the vehicle in front of you is required when driving on snowy/icy roads. If your vehicle is not equipped with anti-lock brakes, you do not want to lock up your brakes – pump them. Avoid braking on curves and remember 4 wheel drive vehicles should follow all of these same basic rules.
Lodging
Lodging is not available at the mountain. Check out our Ski & Stay site for a list of nearby lodging options and great package deals including lift tickets.
On-mountain Cabins
Loveland offers several on-mountain cabins that are open to the public. All cabins feature a fireplace for warming up. Ptarmigan and Ginny Lee offer a small selection of food and beverages for purchase. Visit the restaurants page for more information. E-Tow cabin is available to rent for private parties. Click here to find more information about reserving E-Tow Cabin. Loveland Cabins will not be open for the 2020/21 season due to COVID.
Restaurants and Bars
Loveland offers multiple food outlets serving breakfast and lunch as well as several bars offering alcoholic beverages and finger foods. Vegetarian and gluten free options available. Click here to view our dining options and hours of service.
Lockers
Lockers are available to rent on a daily basis. Rental lockers are available at the Basin & Valley Rental Shops & Cafeterias. Small lockers $6.00 – Large Lockers $8.00 (All day access). Lockers will not be available for the 2020/21 season due to COVID.
Secure Your Equipment
Loveland is not responsible for lost or stolen equipment. Lockers are available for rent and equipment locks are available for purchase, as well as overnight and seasonal storage, at the Sport Shop. Please see the Sport Shop for details. Lockers will not be available for the 2020/21 season due to COVID.
Shops
Loveland’s Sport Shops, located at the Basin and the Valley offers a wide variety of ski and snowboard equipment, clothing, and accessories. The Sport Shop also offers clothing rentals, souvenirs, boot fitting, and service for all equipment. Click here for more information on services offered or visit our online souvenir shop. Rental clothing will not be available during the 2020/21 season due to COVID.
Rentals
We have two rental shops at both the Valley and the Basin that rent skis, snowboards, and snow blades. Click Here for rental details and prices. Renters must be over 18 and have a valid credit card for deposit. We also rent clothing through the Adventure Center in the Sport Shop. The Day Tripper package, including lift ticket, equipment, and clothing rentals, is also available. Reservations are required. Rental clothing and Day Tripper packages will not be available during the 2020/21 season due to COVID.
First Timers
If you have never skied or snowboarded, lessons will start you on the right path to enjoying snow sports. The Loveland Ski & Ride School will teach you how to stop and turn so you can avoid obstacles and other people on the mountain. It is your responsibility to keep those around you safe. Check out the Ski & Ride school lesson options and great programs like the 3-Class Pass. Reservations are required. Loveland 3-Class Passes will not be available for the 2020/21 season due to COVID. Group lessons will not be available until further notice due to COVID.
Clothing
Wear water resistant, layered clothing which can be removed or added as weather changes. (i.e.: long underwear, turtleneck, sweater, waterproof jacket and pants, nylon socks, waterproof gloves, winter hat, sunglasses, goggles). Clothing rentals are available through the Adventure Center in the Sports Shop. Rental clothing will not be available during the 2020/21 season due to COVID.
Child Care
Kids 12 months to 12 years will have a super time at the Loveland Basin Day Care Center. Activities include educational games, movies, crafts, and snow time. Reservations are recommended. Hours are from 8:30 a.m. to 4:00 p.m. Child Care will not be available for the 2020/21 season due to COVID.
Wi-Fi & Cell Phone Coverage
Loveland offers free Wi-Fi access in the Basin and Valley cafeterias. Loveland offers excellent cell phone coverage all over the mountain. Wi-Fi access will not be available for the 2020/21 season due to COVID.
Lost & Found
Lost & Found is located in the Loveland Basin Main Office. Found articles are held for 1 week. You can contact Lost & Found at 303-571-5580 x 100. You can click here Lost & Found and fill out our online form.
Ski Patrol
Our professional Ski Patrollers are here to make sure you have a safe and enjoyable visit. Patrol headquarters are located at the base of both the Basin and Valley and are staffed from 8:00am until 4:30pm. Please obey all Ski Patrol instructions, signage and closures. Patrollers can be found at the top of every lift in case of an emergency or questions.
Altitude Sickness
There is no foolproof method for avoiding altitude sickness, but drinking extra water and avoiding salty foods the week before you arrive seems to be the most helpful. For more info, visit Altitude illness information
Sun / UV Protection
Ultraviolet rays are more powerful at higher elevations. Since we are about 2 miles above sea level you will need goggles and sunglasses that have UV protection. Also, regardless of your skin color or complexion, everyone needs to wear sunscreen even on overcast days when ultraviolet rays still penetrate cloud cover. For more info visit Go Sun Smart.
Uphill Access Policy
Loveland Encourages the use of our National Forest by allowing uphill access. For your safety, please read and understand the Uphill Access Policy and follow all routes and closures.
Permitted Equipment
Loveland permits the use of skis, snowboards, snowblades, and adaptive equipment. All equipment must have a device to prevent run-away equipment. Snowboards are required by state law to have a leash, which are available in the Sport Shop. Snowbikes, snowskates, sleds, and toboggans are prohibited. Adaptive equipment must be checked by ski patrol prior to first use to ensure compatibility with our lifts.
Tubing & Sledding
Loveland does not offer tubing or sledding. Tubing & sledding is prohibited at the mountain.
Ticket / Season Pass Office
Ticket and Season Pass offices are available at both the Basin and Valley areas, and are open from 8am – 4pm daily. All ticketing products and season passes, as well as the Day Tripper Package are available at the ticket office. Rentals are available through the rental shop. The Day Tripper Package and ticket window purchases are not available for the 2020/21 season due to COVID.
Ski Club
The Loveland Ski Club is an organization dedicated to the training of young athletes in the discipline of alpine ski racing. For more information, visit the Ski Club’s website.
Ridge Cat
Loveland offers free snow cat rides along the continental divide in the Ridge Cat. Find all the information on the Ridge Cat Page and get your free Ridge Cat access card from the Basin Season Pass Office. The Loveland Ridge Cat will not be operating for the 2020/21 season due to COVID.
Mountain Stats
With expansive terrain and some of the most snow in Colorado, our stats are pretty impressive. Check out all the numbers on our Mountain Stats Page.