Update on Coronavirus (COVID-19) from Loveland Ski Area
August 5, 2020
As we prepare for the upcoming ski season, we understand that you probably have a lot of questions about what this winter will look like at Loveland. While we have some answers for you, it will be a little while longer until we are able to work through everything. At this point the only thing we can say with any certainty is that this season is going to be…different. Some changes will be very minor while others will be more impactful, but each will help us remain open for skiing and snowboarding.
We place the highest value on the health and safety of our guests and employees, and that will drive our decision making when it comes to the 2020/21 season. We expect to open on time and will do everything we can to safely stay open for the entire season. With your help, we believe this is possible.
Cleaning and sanitation efforts will be rigorous and more frequent. Social distancing and face coverings will be required in all indoor areas, base areas, lift mazes, on chairlifts, and on shuttle buses. Chairlift capacities will be decreased as only related parties will be permitted to load together. There will be occupancy limitations in all indoor spaces and on shuttle buses. Ski & Ride School will operate at reduced capacities. We will work to conduct as many transactions as possible online prior to your arrival.
We will provide more updates as we get closer to the start of the season. In the meantime, we have just announced our 130 Day Guarantee for 2020/21 season pass products. Current season pass pricing is valid through December 1, 2020 so you have plenty of time to decide what is best for you and your family.
We will not be attending any off-site sales events or ski shows this fall. You will be able to get the best pricing on 2020/21 products online. 4-Pak pricing and information on other Loveland products will be announced in the coming weeks.
As skiers and snowboarders, we all want the opportunity to enjoy another full season. In order to make that happen, we all need to work together and hold one another accountable for our collective health and safety. Wear your mask. Wash your hands. Stay safe and please stay home if you are sick. We look forward to skiing and riding with you again soon.
130 Day Guarantee
Loveland Ski Area will guarantee 130 days of operation during the 2020/21 winter season. We will offer a prorated credit toward a 2021/22 season pass for lost operating days due to a mandated closure or a stay at home order related to COVID-19. Credit will not be offered for closures related to weather, mechanical, or electrical issues. Should a 2020/21 season pass not be used for any days during the 2020/21 winter season, a full credit for the purchase price of the unused pass may be used toward the purchase price of a 2021/22 season pass.
May 26, 2020
Uphill Access Update
Loveland Ski Area is closed for the 2019/20 season. Uphill access will be permitted within the ski area boundary after closing day and users may access the entire mountain. Please be aware that there is no on-hill maintenance including, but not limited to, grooming, marking of obstacles/hazards and avalanche mitigation. Snowmobiles and snowcats will be operating within the ski area boundary. There are no restrooms or facilities available to the public.
Travel at your own risk and use proper backcountry travel techniques. If you have an emergency or need assistance, please call 911.
Please respect the US Forest Service closure of the Seven Sisters and avoid that terrain until after May 30.
The Basin parking lot will be open Monday through Thursday from 7:00am until 5:00pm. It will be locked promptly at 5:00pm every day and will be locked Friday through Sunday. Please do not block parking lot entrances or exits or park on US-6.
Uphill Access Passes will not be issued after closing day and are not required for access during the off season.
May 1, 2020
We miss you and hope you and yours are healthy and safe! We thank you for all your support and patience as we work to ensure the health and safety of our employees and navigate these unusual times.
We understand that you are disappointed with how last season ended and perhaps also concerned about how the upcoming season might be affected. Here are our policies to address these concerns.
Starting on Tuesday, May 5, we will offer 2020/21 season passes at last year’s rates and have increased the renewal discount for pass holders from last season. In addition, all season pass holders that purchased their 2019/20 season pass between February 15, 2020 and March 14, 2020 will have their season pass extended to the 2020/21 season. These season pass holders may pick-up their 2020/21 season passes on their first visit of the season.
Prices valid through 12/1/2020
We expect that the 2020/21 season will be another great one here at Loveland, but understand that these uncertain times might make it difficult for our guests to commit to a season pass at this time. We won’t rush you. We have extended the purchase window and current pricing is valid through December 1, 2020 so you have plenty of time to consider what is best for you and your family.
Any unused lessons from last season will be honored during the 2020/21 season. These lessons will include rental equipment and a lift ticket for the student to use on the day of the lesson. You do not need to do anything aside from calling to schedule your unused lessons for the upcoming season. We will start accepting reservations in November. Lessons must be taken before March 31, 2021.
Season Passes included with 3-Class Passes that were purchased before February 15, 2020 will not be valid for the upcoming season, but all 2019/20 3-Class Pass holders are eligible to purchase a 2020/21 season pass at the discounted renewal rate. See above.
All 3-Class Passes that were purchased between February 15, 2020 and March 14, 2020 will have their season pass extended to the 2020/21 season. These season pass holders may pick-up their 2020/21 season passes on their first visit of the season.
2019/20 Loveland Pass Card holders that did not visit Loveland last season will have their Pass Card extended to the 2020/21 season. These Loveland Pass Card holders may pick-up their 2020/21 Loveland Pass Card on their first visit of the season.
2019/20 Loveland Pass Card holders that did visit Loveland at least once last season to redeem their first lift ticket will not have their Loveland Pass Card extended to the 2020/21 season.
All 2019/20 Loveland Pass Card holders are eligible to purchase a 2020/21 Loveland Season Pass at the discounted renewal rate. See above.
Unused 4-Pak tickets will be valid for the 2020/21 season.
2020/21 Loveland Ski Area 4-Paks, 3-Class Passes, Loveland Pass Cards, Loveland Explorers & Winter Wigglers products will be available in the fall.
Stay healthy. Stay happy. See you soon.
April 8, 2020
We are now working from home and can process your refunds over the phone. Please call our reservations center at (303) 571-5580 x170. We will be open Monday – Thursday from 8:00am to 4:30pm. If you reach us outside of those times, please leave a message and we’ll get back to you as soon as possible. Loveland will continue to offer refunds on date specific products (lift tickets, rental packages, lessons) through April 9. 2019/2020 4-Pak tickets will be valid for the entire 2020/2021 season. There will be no refunds on 4-Pak tickets for any reason. We are still working on accommodations for 2019/2020 season pass holders. We will have more details in the coming weeks.
We appreciate your understanding and patience, and look forward to skiing and snowboarding with everyone again next season!
March 24, 2020
In response to the COVID-19 (Coronavirus) outbreak, Loveland Ski Area and the U.S. Forest Service will be prohibiting uphill access to National Forest System lands operated by Loveland Ski Area for a period of time that matches Governor Polis’ Executive Order 2020 004 and any subsequent amendments extending that timeframe. This closure will start at 12:01am on Wednesday, March 25.
Loveland Ski Area encourages guest use of public lands and supports uphill access throughout the ski season. To honor the intent and language of the executive order and other state direction on minimizing group size, as well as meeting the needs of local law enforcement and emergency service providers, Loveland Ski Area will prohibit uphill access. While the ski area can limit uphill access through its existing operating plan on a temporary basis for management activities such as end-of-season tear down or emergency management situations, it is submitting this operating plan amendment given the significance and timing of the COVID-19 outbreak and the predicted length of this prohibition.
March 23, 2020
Uphill Access Update: The Basin parking lot will be locked. Please park at Loveland Valley. Do not block Basin parking lot entrances or exits. Do not park on US-6. Don not park in CDOT Lot. There will be no access to facilities or restrooms. We will have more information later today.
March 16, 2020
In order to keep all our guests and employees safe and healthy, we have made the incredibly difficult decision to close for the 2019/20 season. This has not been easy for anyone, but it is the best way we can help stop the spread of COVID-19. We understand that there will be some frustration regarding our decision, but we feel strongly that this is best for everyone.
We are communicating this information with our employees and providing scheduled seasonal Loveland Ski Area employees with up to three weeks of compensation beyond what has already been worked in addition to their seasonal bonus. Many employees will also have the opportunity to work additional hours in the coming weeks. All employees will be off this week and compensated during this closure.
Any date specific products(lift tickets, rental packages, lessons) will be fully refunded. 2019/20 4-Pak tickets will be valid for the entire 2020/21 season. We are working on accommodations for 2019/20 season pass holders and will have more information in the coming weeks.
The ski area will be closed and our call center and ticket office will be unstaffed through Sunday, March 22. We will be unable to process any refund requests until Monday, March 23. We thank you in advance for your patience.
Now that we are closed for the season, the mountain is open for uphill access. CLICK HERE for all the details. Please note that there will be no avalanche mitigation or emergency services. Uphill users must practice safe backcountry travel and use 911 for any emergencies.
We appreciate your understanding during this difficult time and we look forward to skiing and snowboarding with everyone again next season.
March 14, 2020
We have been closely monitoring all the coronavirus developments and following the recommendations of local and state health officials. The health and wellbeing of our employees and guests is our top priority and in an effort to keep everyone healthy and safe, we will be closed indefinitely starting on Sunday, March 15.
We will provide refunds to guests that bought date specific lift tickets, equipment rentals or lessons during the closure. We will provide more information on our season pass products and 4-Paks later in the week. We anticipate heavy call volume and thank you in advance for your patience as we respond to all of our guests.
2019/20 Uphill Access Pass holders may access Route A during the current closure. New Uphill Access Passes are NOT being issued at this time. If you do not currently have an Uphill Access Pass, you may not access Loveland Ski Area during the closure.
March 13, 2020
Loveland Ski Area is closely monitoring the impacts of coronavirus(COVID-19). We place the highest value on the health and well-being of our guests and employees. We are open and are following all guidelines from federal, state and local health officials which includes the cancellation of some events.
There are several resources available from the Centers of Disease Control and Prevention (CDC) and the Colorado Department of Public Health and Environment (CDPHE). The CDPHE also has a travel and spring break guidance page. Guests who have specific COVID-19 related questions may also reach out to the Colorado Department of Public Health and Environment (CDPHE) at 303-389-1687, 1-877-462-2911 or COHELP@RMPDC.org.
The CDC recommends that those in high risk populations limit their exposure to others and we appreciate the responsible actions of those in high risk segments. High risk populations include people who have recently been on a cruise or visited China, Iran, Italy or South Korea, have been exposed to someone that has been diagnosed with COVID-19 or are displaying symptoms consistent with COVID-19.
Colorado health officials are further advising those over the age of 60 and with underlying health conditions not to visit Colorado’s high-country at this time due to the smaller capacity of high-country health care facilities to treat COVID-19 patients if necessary.
We are suspending the Ridge Cat operations indefinitely. The terrain served by the Ridge Cat will remain open as conditions permit. Most events and live music events have been cancelled. Please check our event calendar for a list of events and cancellations.
If you have already purchased lift tickets or lessons and are concerned about skiing with us, please contact us at 303-571-5580 or firstname.lastname@example.org.